Getting Started

Billing & Insurance

We participate with most local and many national insurance plans. However, it is your responsibility to understand whether your insurance has limits on the doctors you can see, or the services you can receive.

If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. Depending on your insurance coverage, you may be responsible for co-payments, co-insurance, or other deductible amounts.

Major Insurances We Participate With

  • Medicare
  • Excellus BCBS
  • Medicare Blue Choice
  • Blue Choice Option
  • MVP
  • MVP Gold
  • MVP Option
  • UHC
  • Aetna
  • Empire Plan
  • Fidelis
  • Cigna
  • Tricare (select plans)
  • Medicare Railroad
  • Veterans Affairs Community Care Network

Billing Disclosures

When you receive emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. In addition, healthcare providers now need to provide patients who don’t have insurance or who are not using insurance an estimate of the bill for medical services. Additional information about the Surprise Act and requesting a Good Faith Estimate can be downloaded below.